Santa Fe FAQ’s

Q. What shuttle do you recommend to get from Albuquerque Airport to Santa Fe?
A. The best option is Sandia Shuttle. They have hourly departures from the airport and it takes about 1 hour to get to Santa Fe. You can book in advance or make arrangements at the airport.

If you’re flying into the Santa Fe airport there are taxis available or you can go to the desk for Roadrunner Shuttle Service. Upon check-in at the desk, they will reconfirm with the hotel that you are a guest and then take you to the hotel free-of-charge. For a return shuttle to the Santa Fe airport you will need to reserve 24 hours in advance through the hotel’s front desk.

Q. Will water be readily available?
A. Yes it will. However, we strongly urge our tour participants to carry their own reusable water bottle and bring a water purifier and fill it up at the hotel so as to cut down on the number of plastic water bottles that get thrown out/recycled.

Q. Do I need travel insurance for this trip?
A. For many of our tours we do recommend insurance. However, because this one is in a metropolitan location, we’ll be very close to a doctor should the need arise. If you are concerned about having to cancel your trip at the last minute (perhaps due to an illness in the family) or if you are worried about your luggage, you might consider travel insurance.

We highly recommend Insure My Trip. They have a wide range of options, good customer service, an easy to navigate website and they offer numerous affordable options including travel, medical and evacuation insurance.

Q. Will I receive a refund if I have to cancel my participation in the tour?
A. Whether or not you receive a partial refund depends on how far in advance of the tour you cancel. Our refund policy is covered in our Booking Terms and Conditions and is also outlined on the Registration form that you’ll receive within 24 hours of booking. Refunds will be sent by check within two weeks of our receiving written notification of your cancellation (email notification is fine). If Beth is traveling when you cancel, it may take longer than two weeks to get your refund check out to you. She’ll mail it as soon as she can upon returning to the U.S.!

Q. Should I rent a car?
A. There’s no need to rent a car for any time during the tour but if you plan to tour around prior to or after the actual itinerary dates, you might consider it. It is certainly not needed.

Q. What time should I arrive in Santa Fe?
A. The tour officially starts with a wonderful walking tour of the downtown area at about 3:30 p.m. on the first day. Depending on where you’re flying from, it is possible to arrive in Santa Fe that day, check in to the hotel and arrive with plenty of time to join the group.

Q. If I want to arrive earlier (or stay extra days) can you make hotel arrangements for me?
A. Absolutely!

Q. Should I be prepared to tip any of our guides in Santa Fe?
A. Nope, it’s all taken care of on this trip.

Q. Is it possible to fly directly in to Santa Fe?
A. It is possible but it’s a private/smaller airport. Nearly all flights go through Albuquerque.

Q. Should I be concerned about the high altitude?
A. For most people, Santa Fe’s high altitude (7,000 feet) isn’t a problem though you will likely notice shortness of breath walking up stairs.

Q. Is bottled water provided on this tour?
A. While we do recommend you drink plenty of water due to the altitude and dryness of this high desert town, we don’t provide bottled water. We highly encourage our tour participants not to drink bottled water due to the amount of waste it produces. Instead, please bring a water bottle that can be filled up and used repeatedly. The Hotel Santa Fe has a large container of ice water in the lobby from which you can fill up your bottle as often as you like.

Q. What tricks do you use to fit all your items into one carry-on bag and still have room somewhere for souvenirs?